SERVICE: Contractors with service departments know that generally service work accounts for 30% of their annual revenue, but takes 70% of their employee resources. The Service Management module makes sure we are organized and tracking everything we need to be profitable. This easy-to-learn, easy-to-use module gives us all the tools we need to plan for peak periods, schedule preventative maintenance calls and track everything from equipment use to contracts, service technicians and work orders, and then some. It even gives us a customer call history with a mouse click.